Implementing Cisco Collaboration Devices

Implementing Cisco Collaboration Devices

LaaS bundle

Cisco CICD-LAAS

USD 800.00
or 8 CLC
Excl. Tax

Cisco E-Learning for CICD v1.0 focuses on providing the skills and knowledge necessary to implement Cisco Unified Communications (UC) solutions. It covers administration of end-user interfaces, telephony and mobility features, and Cisco UC solutions maintenance.

Course Prerequisites

It is recommended, but not required, that students have the following knowledge and skills:

  • Working knowledge of converged voice and data networks
  • Basic knowledge of Cisco IOS gateways
  • Basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection

What you will learn

Upon completing this course, you will be able to:

  • Describe the components of a Cisco Unified Communications solution and identify call signaling and media stream flows
  • Provide an overview of administrator and end-user interface options in Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Communications Manager IM and Presence Service
  • Understand call flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Perform endpoint and end-user administration tasks in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Describe the telephony features supported in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Administer users in Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service, and enable the most commonly used features for both applications
  • Describe how to maintain a Cisco Unified Communications solution

What’s included

Course content is presented in easily-consumable segments via both Instructor Video and text. Interactivity is enabled through Discovery Labs, content review questions, and graded Challenge labs and tests. This makes the learning experience hands-on, increasing course effectiveness, and provides students direct feedback on how well they have mastered the material. And gamification features are built in, including earning badges and a leaderboard, to encourage better performance.

Additional information

The certification exam aligned with this course will no longer be offered after February 23, 2020, but the course will be available for the duration of your subscription.

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USD 800.00

Implementing Cisco Collaboration Devices

Course 1

Cisco Digital Learning Library

Implementing Cisco Collaboration Devices

Cisco CICD
Free of Charge
Cisco
Cisco Digital Learning Library
365 days

Cisco E-Learning for CICD v1.0 focuses on providing the skills and knowledge necessary to implement Cisco Unified Communications (UC) solutions. It covers administration of end-user interfaces, telephony and mobility features, and Cisco UC solutions maintenance.

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