ITIL®4 Foundation English

ITIL®4 Foundation English


GBP 207.00
Excl. Tax

The ITIL 4 Foundation Training of our Digital Academy gives you an easy introduction to the world of ITIL and prepares you for the official exam.

The ITIL 4 Foundation is the starting point for all advanced ITIL trainings. In this training you will learn the basics of the ITIL philosophy and learn about the new Service Value System of ITIL 4, after which you will be perfectly prepared to take the online exam.

  • 90 days access to the SERVIEW Digital Academy
  • Animated explanations in the SERVIEW Workbook-Style
  • Many practical examples
  • Learning controls in an entertaining dialogue procedure
  • Explanatory videos based on SimpleShow
  • ITIL 4 poster
  • Complete ITIL 4 glossary
  • Examination simulator (2 sample exams)

Who should attend

You might be a service or IT organisation manager or employee, leader, CEO, IT professional or business manager. Or maybe you wish to gain a fundamental understanding of ITIL and acquire the official certificate.

Course Prerequisites

You need no previous knowledge to participate in the ITIL Foundation training.

What you will learn

The training is based on the official syllabus of ITIL 4. Basically, you will be taught the ITIL theory and prepare for the Foundation exam.

This digital training consists of the following contents:

  • Introduction to Service Management with ITIL®4
  • The ITIL® basic principles
  • The four dimensions of service management
  • The ITIL® Practices
  • Examination simulation
The ITIL®4 Foundation is the basis for all advanced ITIL® training courses. In this training you will learn the basics of the ITIL® philosophy and deal with the new service value system of ITIL®4, after which you will be perfectly prepared to take the online exam. The training is divided into 5 chapters: Chapter 1: Introduction to service management with ITIL®4 Chapter 2: The ITIL® guiding principles Chapter 3: The four dimensions of service management Chapter 4: The ITIL® practices Chapter 5: Sample exam Net Duration: approx. 7 hours. Learning controls and sample exam questions are included. Recommended effort: 10-12 hours. The price of the course includes the exam and the currently valid VAT. You will receive an e-mail from our training management within 3 working days after booking with the corresponding voucher from the examination centre PeopleCert for taking an online examination.
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