Dynamics 365 Fundamentals (CRM)

If you’re familiar with business operations, customer relationship management (CRM), and are IT savvy—either generally or through work experience—take advantage of this certification to highlight those skills. Validate your broad exposure to the customer engagement capabilities of Dynamics 365 to enhance your career journey.

Exam Journey Guide

Candidates for this exam should have general knowledge of or relevant working experience in an Information Technology (IT) environment. They should also have a fundamental understanding of customer engagement principles and business operations.

Required exams: MB-910: Microsoft Dynamics 365 Fundamentals (CRM)

Self-assessment

Use this self-assessment to gain insights in your overall competence level to this specific technology.

Exam Prep Session

Sessions are run by certified Microsoft experts, guiding you through the exam objectives, demonstrating key concepts and hands-on skills required for exam success! Please note: You can register for multiple exam prep sessions for your specific exam.

Practice Test

The official MeasureUp practice tests (as available) are designed to help candidates prepare for and pass the Microsoft exams. The practice test measures your ability to accomplish technical tasks and understand relevant concepts. Please note: You can attempt multiple practice tests for your specific exam within 180 days after activation.

Ready for the exam?

If you have any questions about obtaining an exam voucher or scheduling an exam,
please contact your Fast Lane representative.

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