Unified Contact Center Express and Unified IP IVR Deployment

Unified Contact Center Express and Unified IP IVR Deployment

L-UCCXD

Lab Topology Preview

starting at
EUR 55.00
excl. VAT

About

Course Overview

This product includes a lab environment for the course mentioned in the product title.

Lab Exercises

  • Module 1: Cisco Unified CCX Product Overview
  • Module 2: Cisco Unified CCX Installation and Configuration
  • Module 3: Cisco Unified CCX Scripting
  • Module 4: Cisco Unified CCX ACD Operations
  • Module 5: Cisco Unified CCX Premium Functions
  • Module 6: Cisco Unified CCX Maintenance
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Unified Contact Center Express and Unified IP IVR Deployment
starting at
EUR 55.00

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